Privacy policy
Privacy Policy
This Privacy Policy describes how ECHELON (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from echelonpaddle.com (the “Site”).
Information We Collect
When you visit the Site, we may collect certain information automatically, including:
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Device information
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Browser type
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IP address
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Time zone
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Cookies and browsing behavior
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Pages viewed and interactions with the Site
When you make a purchase or attempt to make a purchase, we may collect:
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Name
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Billing and shipping address
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Payment information
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Email address
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Phone number
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Order history
How We Use Your Information
We use your information to:
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Process and fulfill orders
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Provide customer support
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Communicate with you regarding purchases or inquiries
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Improve our website, products, and customer experience
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Send marketing emails and promotional offers (if you opt in)
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Detect fraud or security risks
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Analyze website performance and visitor behavior
Marketing Communications
If you subscribe to our mailing list, you may receive emails about product launches, promotions, and updates.
You can unsubscribe at any time by clicking the “unsubscribe” link included in our emails.
Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience and analyze website traffic.
These technologies may be used by third-party services including:
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Shopify
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Google Analytics
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Microsoft Clarity
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Meta (Facebook & Instagram)
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Klaviyo
You may disable cookies through your browser settings; however, some features of the Site may not function properly.
Sharing Your Information
We may share your information with trusted third-party service providers to help operate our business, including:
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Payment processors
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Shipping providers
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Analytics services
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Marketing platforms
We do not sell your personal information.
Data Retention
We retain your information for our business records unless and until you request deletion, subject to legal and accounting requirements.
Your Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your data
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Opt out of marketing communications
To exercise these rights, contact us at:
Security
We take reasonable precautions and follow industry best practices to protect your personal information.
However, no method of transmission over the internet is completely secure.
Changes to This Policy
We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updates will be posted on this page with the revised effective date.
Contact
For questions regarding this Privacy Policy, please contact:
ECHELON
United States